integrative hospitality
trainer & coach
I help hospitality & customer service based industries
to fine tune employee excellence for outstanding guest experiences, particularly to remove anxiety, inferiorities and imposter syndrome in exchange for realising the value of their role at work, creating healthier engagement with guests and colleagues. The results have been transformational for employees, business owners and most importantly the customers and guests.
"MY SECRET SAUCE IS A UNIQUE BLEND OF TRADITIONAL SERVICE TRAINING & CONFIDENCE COACHING.
TO ACHIEVE BEST RESULTS FROM YOUR TEAM, THOSE TWO MUST GO HAND IN HAND."
- STEFANIE
Testimonials
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client portfolio
Uncharted Africa: A portfolio of six Luxury lodges and camps throughout Botswana:
Jack’s Camp (multiple award winning camp)
San Camp
Dukes Camp
Camp Kalahari
Planet Baobab
Expeditions Camp
Room5oTwo and Table50Two hotel and restaurant, Gaborone, Botswana
Ebony Art Gallery, Franschhoek, South Africa
Private Homes, Cape Town, South Africa