integrative hospitality

trainer & coach

I help hospitality & customer service based industries

to fine tune employee excellence for outstanding guest experiences, particularly to remove anxiety, inferiorities and imposter syndrome in exchange for realising the value of their role at work, creating healthier engagement with guests and colleagues. The results have been transformational for employees, business owners and most importantly the customers and guests.

"MY SECRET SAUCE IS A UNIQUE BLEND OF TRADITIONAL SERVICE TRAINING & CONFIDENCE COACHING.

TO ACHIEVE BEST RESULTS FROM YOUR TEAM, THOSE TWO MUST GO HAND IN HAND."

- STEFANIE

Testimonials

client portfolio

Uncharted Africa: A portfolio of six Luxury lodges and camps throughout Botswana:

  • Jack’s Camp (multiple award winning camp)

  • San Camp

  • Dukes Camp

  • Camp Kalahari

  • Planet Baobab

  • Expeditions Camp

  • Room5oTwo and Table50Two hotel and restaurant, Gaborone, Botswana

  • Ebony Art Gallery, Franschhoek, South Africa

  • Private Homes, Cape Town, South Africa